At Hotelhero, we believe that there is no "one size fits it all" when it comes to software. Some companies distinguish themselves through, for example, great support, intuitive user interfaces, or functionalities but it's tough to identify a unique #1 in each product category. Each property has unique needs, budgets, and organizational structure, and considering the abundance of choice out there, it is tough to find the perfect fit.

Our mission is to help hotels find the best-fitted solutions to their needs. Vendor transparency and user reviews are playing a key role in allowing hotels to make more informed decisions. This is why we want to reward and highlight providers that are doing a great job at satisfying their customers and showing this by collecting reviews on Hotelhero. To do that, we are glad to introduce the Hotelhero seasonal “High Performer” badge as a way to help you attract and convince future prospects through 3rd party confirmation.

The way it works is simple:

  • Collect reviews via your review collection link available in your dashboard
  • Reach review volume thresholds while keeping a minimum Hotelhero Index of 80, and unlock new badges as you go

Available badges:

  • Bronze: 25 reviews
  • Silver: 50 reviews
  • Gold: 100 reviews
  • Platinium: 150 reviews

Every year, minimum review threshold will increase as the median number of reviews per provider rises. As soon as you hit these targets, you will be able to request it for your website and marketing collaterals.

Get started now, by setting up your review collection campaign and if you have any questions, feel free to reach out at or directly on our website live chat.