Hotelhero Help Desk

Getting starting with your account 7

• Claiming your company's profile
• Inviting your team to the company dashboard
• Adding your product(s)
• Designing & enriching your profile(s)
• Adding integrations

View all 7

Maximising your visibility 3

• Introduction to the Hotelhero Index
• Publishing content & press releases
• Editorial guidelines & examples for educational content & press releases

Frequently Asked Questions 2

• How do we verify authenticity of hoteliers?
• Can we request a profile or product listing to be removed from the site?

About Reviews 5

• How can hoteliers review your product?
• How can you collect reviews?
• Resources to maximise your review collection campaigns
• Tips for setting up a high converting review collection campaign
• How can you qualify for one of the Hotelhero "High Performer" badges?

Product Features 5

• Account & Workspace Settings
• How do I know when my next renewal is?
• How do I share an alert with a team member or colleague?
• Can I track variable based pricing?
• How does Contracts On-boarding Concierge work?

Account & Workspace Settings 3

• How do I remove access for a member in my workspace?
• How do I invite team members or colleagues to my workspace?
• How do I change the access level of a user in my workspace?

Frequently Asked Questions 1

• About the Hotelhero High Performer badges